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2000+ Courses · 15+ Technology Domains
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WHATSAPP
WhatsApp Marketing — 2+ Billion Users · 98% Open Rate

Message. Convert.

& Retain.

Master WhatsApp marketing from setting up a WhatsApp Business account and using the API to building contact lists, creating broadcast campaigns, setting up automation, integrating with CRMs, and driving sales through the world's most-used messaging platform.

WhatsApp Business API Broadcast Lists Chatbots Automation CRM Integration Product Catalogs Click-to-Chat WhatsApp Ads Opt-in Funnels Customer Support
Enroll Now Brochure
WhatsApp Business Dashboard — Campaign & Analytics
WhatsApp Business 🔍 Search or start new chat PPriya S.Hey! Interested in the10:242RRahul M.Got the brochure, than10:18BBroadcast ListCampaign sent to 2,8409:45AAnita K.What's the fee structu9:301VVivek R.Can I get a demo sessiYesterdaySSunita P.Enrolled! When does itYesterday P Priya S. online Hi! I saw your ad foHi Priya! 👋 Welco📚 9 Modules | 48+✅ Certificate InclWould you like to doYes please! Also, isAbsolutely! Click be Type a message
10
Modules
Beginner to Advanced
42 hrs
Duration
Hands-on
Cert
Included
Industry recognised
24/7
Support
Expert guidance
What You Master

The Complete WhatsApp Marketing Skill Set

From WhatsApp Business setup and the API to broadcast campaigns, chatbot automation, CRM integration, and social commerce.

💬
Complete WhatsApp Business Marketing System

Master the full WhatsApp marketing ecosystem — setting up and verifying a WhatsApp Business account, configuring automated messages and quick replies, building and managing opt-in contact lists, running broadcast campaigns, using the WhatsApp Business API for scale, integrating chatbots for 24/7 customer engagement, connecting with CRM tools, running Facebook Ads that open WhatsApp conversations, and measuring campaign performance to drive sales growth.

Business SetupAPI & AutomationBroadcast CampaignsChatbotsCRM Integration
🏪
Business Profile & Catalogue

Set up a professional WhatsApp Business profile with logo, description, address, and product catalogue for seamless in-chat shopping.

Automation & Quick Replies

Set up greeting messages, away messages, and quick replies to automate customer interactions and respond 24/7 without manual effort.

10
comprehensive modules from WhatsApp basics to API integration, chatbot automation, and advanced sales funnels.
📡
Broadcast & Groups

Build opt-in contact lists, send targeted broadcast messages, and manage WhatsApp Groups and Communities effectively.

🤖
Chatbots & AI Automation

Deploy chatbots using the WhatsApp Business API to qualify leads, send catalogues, process orders, and support customers automatically.

Campaign Stats
Messages Sent: 2,840
Open Rate: 98%
Reply Rate: 42%
Conv. Rate: 8.4%
🔗
API & CRM Integration

Connect WhatsApp Business API with CRM tools like HubSpot, Salesforce, and Zoho for lead management and automated follow-ups.

📊
Analytics & Optimisation

Track message delivery, read rates, response times, and campaign performance to continuously improve WhatsApp marketing ROI.

Why WhatsApp Marketing Wins
98% Open Rate · 45-60% Read Rate · Direct Personal Channel · 2+ Billion Users in India & Global

No other marketing channel comes close to WhatsApp's engagement rates. With 98% open rates and 45-60% read rates compared to 20-25% for email, WhatsApp is the most effective direct communication channel available to businesses — especially in India where WhatsApp is the primary communication tool.

Why WhatsApp Marketing

The Highest-Engagement Marketing Channel in India

India has over 500 million WhatsApp users. It is the primary communication app for most Indians — making it the most powerful direct marketing channel for businesses.

98% Open Rate — Nothing Comes Close

WhatsApp messages have a 98% open rate compared to 20-25% for email. Your messages land directly in a personal inbox that users check constantly.

500M+ Users in India Alone

WhatsApp is India's most-used app. Every demographic — from urban youth to rural entrepreneurs — communicates primarily through WhatsApp.

Lowest Cost Per Customer Interaction

WhatsApp marketing delivers personal, conversational experiences at a fraction of the cost of traditional channels — ideal for small businesses and enterprises.

Automation Scales Personal Relationships

The WhatsApp Business API enables businesses to handle thousands of conversations simultaneously through chatbots while maintaining personal engagement.

WhatsApp Commerce is the Future in India

In-chat product catalogues, payment links, and order tracking make WhatsApp a complete commerce channel — especially powerful for D2C and local businesses.

Platforms & Tools You'll Master
WhatsApp Business API
Twilio WhatsApp
360Dialog
WATI (Interakt)
ManyChat for WA
HubSpot CRM
Zoho CRM
Chatfuel
Facebook Ads (Click-to-WA)
QR Code Generator
Respond.io
Gupshup
AiSensy
Zoko
Postman API Testing
WhatsApp Business API
Twilio WhatsApp
360Dialog
WATI (Interakt)
ManyChat for WA
HubSpot CRM
Zoho CRM
Chatfuel
Facebook Ads (Click-to-WA)
QR Code Generator
Respond.io
Gupshup
AiSensy
Zoko
Postman API Testing
Curriculum

10-Module WhatsApp Marketing Mastery

From WhatsApp Business setup to API integration, chatbot automation, and advanced sales funnel strategies.

  • Overview of WhatsApp as a marketing and customer engagement tool
  • WhatsApp Business vs. WhatsApp Messenger: key differences
  • Benefits of WhatsApp marketing: open rates, engagement, and ROI
  • WhatsApp marketing rules, policies, and compliance (opt-in requirements)
  • Case studies of successful WhatsApp marketing campaigns in India
  • Creating and verifying a WhatsApp Business account step-by-step
  • Setting up a professional business profile: logo, description, hours
  • Using WhatsApp Web and WhatsApp Desktop for business operations
  • Understanding the WhatsApp Business API vs. the app
  • Introduction to Business Solution Providers (BSPs): WATI, AiSensy, Zoko
  • Automated messages: greeting, away, and out-of-hours replies
  • Quick replies for frequently asked questions and CTAs
  • Labels and categorisation for contact and conversation management
  • Product catalogues and collection creation for in-chat shopping
  • Click-to-Chat links and QR codes for lead generation from ads and website
  • Identifying your target audience and segmentation strategy
  • Building a WhatsApp contact list organically with opt-in best practices
  • GDPR compliance, opt-in consent, and avoiding spam classifications
  • Using WhatsApp Groups effectively for community building
  • Broadcast lists: creating, managing, and measuring message campaigns
  • Crafting engaging text, image, video, and voice messages for WhatsApp
  • Personalisation techniques for higher engagement and reply rates
  • Storytelling and conversational marketing strategies for WhatsApp
  • Best practices for WhatsApp Status updates for brand visibility
  • Content calendar for WhatsApp: when and how often to message
  • Using Facebook and Instagram ads to drive Click-to-WhatsApp conversations
  • Integrating WhatsApp with your website: chat widgets and landing pages
  • AI-powered chatbots for WhatsApp: setup, flows, and automation
  • CRM integration: connecting WhatsApp with HubSpot, Zoho, and Salesforce
  • Integrating WhatsApp with e-commerce platforms (Shopify, WooCommerce)
  • Lead generation and sales qualification through WhatsApp conversations
  • Handling customer queries, complaints, and support efficiently
  • Upselling and cross-selling strategies through personalised messaging
  • Closing sales through WhatsApp: conversation flow and closing techniques
  • Case studies: brands driving significant revenue through WhatsApp
  • Key WhatsApp Business metrics: delivery rate, read rate, response time
  • Using WhatsApp Business Insights and API analytics dashboards
  • A/B testing message templates, timing, and content for optimisation
  • Third-party tools for WhatsApp analytics: WATI, AiSensy dashboards
  • Reporting on WhatsApp campaign ROI and presenting to stakeholders
  • WhatsApp funnel strategy: awareness, consideration, and conversion stages
  • Multi-agent WhatsApp management solutions for teams
  • Building and managing WhatsApp Communities for niche engagement
  • Legal and ethical considerations: avoiding spam, respecting privacy
  • Scaling WhatsApp marketing with the Business API for 10K+ contacts
  • Developing a complete WhatsApp marketing campaign plan
  • Hands-on workshop: build a WhatsApp chatbot and automation flow
  • Integrating WhatsApp into a multi-channel digital marketing strategy
  • WhatsApp marketing trends: Commerce, AI, and new features
  • Career paths and freelance opportunities in WhatsApp marketing
Course Snapshot
10 Modules
Setup to Advanced API
42+ Hours
Total learning
Certificate
On completion
Tech Support
Call / WhatsApp
Mon–Fri
9 AM – 6 PM
Enroll Now Download Brochure
Have Questions?

Chat with our WhatsApp marketing experts.

WhatsApp Us
Pricing & Packages

Get a Custom Quotation

Flexible pricing for video, live, and blended modes — reply within 24 hours.

Career Outcomes

WhatsApp Marketing Careers

D2C brands, e-commerce companies, edtech startups, financial services, and agencies all need WhatsApp marketing specialists.

Juspay
Fintech
Meesho
D2C Commerce
Vedantu
Edtech
Urban Company
Services
WhatsApp Marketing Specialist
Build and manage WhatsApp Business campaigns, set up automation, manage broadcast lists, and drive sales conversations at scale.
₹3–9 LPA
Chatbot & Automation Developer
Build WhatsApp chatbots using API platforms like WATI, AiSensy, and ManyChat to automate customer service, lead gen, and order management.
₹4–12 LPA
CRM & Marketing Automation Manager
Integrate WhatsApp with CRM systems, manage customer lifecycle journeys, and build automated multi-channel workflows including WhatsApp.
₹5–14 LPA
D2C Growth & Commerce Manager
Use WhatsApp to drive product discovery, order confirmations, cart recovery, upsell, and repeat purchases for direct-to-consumer brands.
₹4–12 LPA
Digital Marketing Manager
Lead multi-channel strategy with WhatsApp as the highest-engagement touchpoint — managing team, strategy, and end-to-end campaign execution.
₹6–16 LPA
98%
Message Open Rate
10
Course Modules
42+
Hours of Training
3–16L
Salary Range (LPA)
New Batch Starting Soon — Limited Seats

Ready to Master WhatsApp Marketing?

Join marketers who leverage the 98% open rate of WhatsApp to drive higher engagement, more conversions, and loyal customers than any other channel.

Enroll Now Call Us WhatsApp
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